In this section, you will find answers to some of the most frequently asked questions about the reopening of our centre. Still have questions? Email us at email@example.com.
Updated Monday, March 8, 2021
We have compiled a "Reopening Q & A" document here to answer your questions about the safety measure you will see at CLSA when we re-open our facility for Spring programs
Please click on the image to read our reopening FAQ's.
Friday, December 11, 2020
Season’s greetings and warm wishes for a safe and healthy new year ahead. This year has been like no other, and although COVID-19 has affected us all in untold ways, we couldn’t be more grateful to have your continued support and understanding during this challenging time.
In support of enhanced public health measures by AHS and the City of Edmonton, the facility is closed to the public until further notice.
We regret to announce that due to the pandemic, and with the full support of our Board of Directors, CLSA will not go forward with winter programming and will remain closed for the foreseeable future. We are hopeful that with the pending vaccine, we will be in a safer and healthier position to offer classes for the spring session, which is scheduled to start on April 19th. Our staff will continue to work remotely but will take a break from voicemail and email between December 21 and January 3.
Online membership renewal and program registration has been suspended. All 2021 renewals and registrations will automatically be credited to your accounts. However, if you require a refund on a winter program, please email firstname.lastname@example.org.
Please check our website, watch your email, and call us back to learn of any updates to our plan as we try to remain flexible and responsive to the changes required to keep us safe and healthy during this pandemic.
Until we meet again...stay safe and may you feel the true spirit of this holiday season.
Your CLSA Admin Team
Thursday, November 19, 2020
An important message from the CLSA Board of Directors and Admin Team:
COVID-19 Circuit Breaker – Closure For the Remainder of 2020
We hope you are staying safe and healthy during this challenging time. After much deliberation of the recent updates to Alberta’s pandemic public health measures, our Administrative Team, with the full support of the Board of Directors, has decided to not only participate in the two-week hard stop ‘circuit breaker,’ but to cancel all programs and activities at the centre for the remainder of the year.
Over the past few weeks, cases of COVID-19 have risen rapidly in the community. Ultimately, ensuring the safety and health of our members, volunteers, instructors and staff is the primary reason for suspending activities until the new year. CLSA realizes that physical and social activities are integral to the well-being of our members. However, we all need to do our part, and we, as wise and experienced seniors, can set an example by being socially responsible; by reducing outings, gatherings and our cohorts and non-essential activities; by continuing to wear our masks; by staying home and getting tested if we are showing symptoms, and by being kind and patient with one another while enduring this surreal Twilight (time) Zone.
Logistically, for members who returned for courses earlier this month, credits for cancelled classes will be issued to your “Wallet,” which can be found in your account on our online registration system. These credits will remain on your account until you decide to use them for next year’s membership or activity fees.
If you would like a refund instead of a credit, please email Refunds@CentralLions.org. If you had earlier requested a cash refund for a club such as Badminton, Pickleball, Table Tennis, Snooker etc., your cheque is being processed. Due to the administrative effort and expense, refunds for less than $20 will not be issued but will remain in your wallet.
Our administrative team will be working onsite and remotely as we finalize the Winter 2021 program session. The guide will be available early-December (watch for it in your email and our website) with Circles starting January 4th and classes January 11th.
Please note that you must have a 2021 CLSA Membership to register for Winter classes and Circles. 2021 memberships are available online because the centre is currently closed. We encourage members to use online registration, which starts on November 30th. If you need assistance with registration, give us a call at 780–496–7369 (registration desk hours are Mon–Wed, 10 am –2 pm).
Be assured that when we reopen, we will continue to follow the most up-to-date provincial health recommendations. Limited class capacity, health screening upon entry, and frequent disinfecting of high-traffic areas are some of the safety procedures we will continue to practice in the new year.
We thank you for your continued support and understanding during this truly unprecedented time. With your support, we can reduce the ‘deadly serious’ risk of virus transmission and reduce further potential restrictions to control the spread, and hopefully, move forward with our planned activities in the new year.
Stay safe and well,
CLSA Board & Admin Team
Thursday, November 12th, 2020
COVID Update: Message from CLSA Management & Board of Directors
We have been advised by Alberta Health Services to halt all indoor group fitness and sports activities for two weeks effective tomorrow Friday, November 13th.
Based on AHS guidance to avoid social gatherings, the Board feels that it is in all of our best interests (as a vulnerable group) to cease all programming and activities for the next two weeks. In summary, the centre will be closed to members until November 30th.
Administration will determine the decision and actions on refunds and credits for this two-week temporary stop. Please watch for additional communication and updates on our website www.centrallions.org.
We are saddened by this news, but support the decisions made by AHS to limit the spread of the virus. It was so wonderful to see our members return and be excited to resume their activities and hobbies. We will update you when we learn more about this evolving situation.
Stay Safe . . . Forward Together,
CLSA Board of Directors & Management
Updated February 17, 2021
In support of the public health measures by Alberta Health Services and the City of Edmonton, the facility currently remains closed to the public until further notice.
Our staff continues to work remotely but will be back in the office (with modified operating hours) for in-person and over-the-phone membership sales and program registration on March 29.
The Spring program guide will be available for viewing on our online registration system starting March 1st. Members without emails will receive their program guides through Canada Post.
Clubs/Circles are scheduled to begin on April 12th with courses starting on April 19.
In case you missed our email about 2020 membership rollovers, please see page 5 of our February Newsletter (below) to learn more about the adjustments made for 2021 Memberships.
We invite you to come and meet the new Board of Directors at our Annual General Meeting on Thursday, May 20th. Please see page 3 of our February Newsletter to learn how to RSVP your spot.
We look forward to seeing you soon!
Your CLSA Admin Team
Friday, January 8, 2021
Warm New Year’s greetings to you, and may 2021 be full of new hopes and good times for all of us.
In support of enhanced public health measures by AHS and the City of Edmonton, the facility remains closed to the public until further notice. We are hopeful that with the pending vaccine, we will be in a safer and healthier position to offer classes for the spring session, which is scheduled to start on April 19th. Our staff will continue to work remotely on planning for the spring session.
With that in mind, the following adjustments have been made for 2021 Memberships:
All valid 2020 memberships purchased from January to March last year will automatically be rolled over into 2021 memberships. Memberships that were purchased from September to December will be credited to your account. Reciprocal memberships that were purchased will also be credited to your account.
New 2021 55+ memberships will be available for purchase in March for a pro-rated annual fee of $25, Under 55 memberships will be available at a pro-rated fee of $50, and Community Memberships (Reciprocal Memberships) will remain $5.
Please check our website, watch your email and call us 780–496–7369 to learn of any updates as we try to remain flexible and responsive to the measures required to keep us safe and healthy during this pandemic.
Until we meet again . . . stay safe and enjoy the daily additional minutes of light.
From the CLSA Admin Team
Monday, December 14, 2020
As requested by our CLSA Member Ted H., a repost from Letters to the Edmonton Journal to provide a little perspective during this time of social responsibility and physical distancing and isolation:
“I am currently reading Heather Morris’s book The Tattooist of Auschwitz which tells of a young 15-year-old Jewish boy yanked from his home by the SS. He is sent by cattle car on a three-day journey with standing room only to Auschwitz. As he speaks several languages, he is given the assignment of tattooing all incoming prisoners, many of them young men and women. As they want to keep him healthy, he receives a full bun a day along with morning gruel. Reading of these terrible atrocities it brings me shame to imagine I am hard done by having to isolate for a year. I am surrounded by all the conveniences one would ever imagine. Certainly, my wife and I who are in our 80s would love to hug our children, grandchildren and great-grandchildren again but this situation will pass. We are indeed blessed.”
Friday, September 11, 2020
Click here to read an important message about reopening from our Board Chair, Vic Kowalewich.
Monday, August 31, 2020
After careful consideration of the current information from Alberta Health Services and the City of Edmonton, the CLSA Board has decided to commence with fall programming on October 26, 2020.
The health and safety of our members, volunteers, instructors and staff are top priority. All the new policies and procedures to be introduced upon reopening are designed to create the safest environment possible for everyone, and they will be amended as needed to reflect any updated information from AHS and the City.
Staff will be in the building starting September 14th on Monday, Tuesday and Wednesday only between 10 a.m. and 2 p.m. During this time, access to the building will be limited to the foyer only. Call the mainline at 780–496–7369 for updated information or send a note to info@CentralLions.org. Keep an eye out for upcoming newsletters and updates to our homepage. Thank you for your patience and loyalty throughout this unpredictable time. We value your trust and look forward to welcoming you back again!
Your CLSA Admin Team