Reopening FAQ

In this section, you will find answers to some of the most frequently asked questions about the reopening of our centre. Still have questions? Email us at info@centrallions.org.

Reopening FAQ.PNG

Updated Tuesday, December 15, 2020
 

We have compiled a "Reopening Q & A" document here to answer your questions about the safety measure you will see at CLSA when we re-open our facility for Spring programs

 

Please click on the image to read our reopening FAQ's.

Friday, January 8, 2021

Dear Members,

 

Warm New Year’s greetings to you, and may 2021 be full of new hopes and good times for all of us.

 

In support of enhanced public health measures by AHS and the City of Edmonton, the facility remains closed to the public until further notice. We are hopeful that with the pending vaccine, we will be in a safer and healthier position to offer classes for the spring session, which is scheduled to start on April 19th. Our staff will continue to work remotely on planning for the spring session.

 

With that in mind, the following adjustments have been made for 2021 Memberships:

 

All valid 2020 memberships purchased from January to March last year will automatically be rolled over into 2021 memberships. Memberships that were purchased from September to December will be credited to your account. Reciprocal memberships that were purchased will also be credited to your account. 

 

New 2021 55+ memberships will be available for purchase in March for a pro-rated annual fee of $25, Under 55 memberships will be available at a pro-rated fee of $50, and Community Memberships (Reciprocal Memberships) will remain $5. 

 

Please check our website, watch your email and call us 780–496–7369 to learn of any updates as we try to remain flexible and responsive to the measures required to keep us safe and healthy during this pandemic.

 

Until we meet again . . . stay safe and enjoy the daily additional minutes of light.

 

From the CLSA Admin Team

Friday, December 11, 2020

 

Dear Members,


Season’s greetings and warm wishes for a safe and healthy new year ahead. This year has been like no other, and although COVID-19 has affected us all in untold ways, we couldn’t be more grateful to have your continued support and understanding during this challenging time.
In support of enhanced public health measures by AHS and the City of Edmonton, the facility is closed to the public until further notice.


We regret to announce that due to the pandemic, and with the full support of our Board of Directors, CLSA will not go forward with winter programming and will remain closed for the foreseeable future. We are hopeful that with the pending vaccine, we will be in a safer and healthier position to offer classes for the spring session, which is scheduled to start on April 19th. Our staff will continue to work remotely but will take a break from voicemail and email between December 21 and January 3.


Online membership renewal and program registration has been suspended. All 2021 renewals and registrations will automatically be credited to your accounts. However, if you require a refund on a winter program, please email refunds@centrallions.org.


Please check our website, watch your email, and call us back to learn of any updates to our plan as we try to remain flexible and responsive to the changes required to keep us safe and healthy during this pandemic.


Until we meet again...stay safe and may you feel the true spirit of this holiday season.

 

Sincerely,
Your CLSA Admin Team

 

Thursday, November 19, 2020 

An important message from the CLSA Board of Directors and Admin Team:

COVID-19 Circuit Breaker – Closure For the Remainder of 2020

 

Dear Members,

     We hope you are staying safe and healthy during this challenging time. After much deliberation of the recent updates to Alberta’s pandemic public health measures, our Administrative Team, with the full support of the Board of Directors, has decided to not only participate in the two-week hard stop ‘circuit breaker,’ but to cancel all programs and activities at the centre for the remainder of the year.

     Over the past few weeks, cases of COVID-19 have risen rapidly in the community. Ultimately, ensuring the safety and health of our members, volunteers, instructors and staff is the primary reason for suspending activities until the new year. CLSA realizes that physical and social activities are integral to the well-being of our members. However, we all need to do our part, and we, as wise and experienced seniors, can set an example by being socially responsible; by reducing outings, gatherings and our cohorts and non-essential activities; by continuing to wear our masks; by staying home and getting tested if we are showing symptoms, and by being kind and patient with one another while enduring this surreal Twilight (time) Zone.

     Logistically, for members who returned for courses earlier this month, credits for cancelled classes will be issued to your “Wallet,” which can be found in your account on our online registration system. These credits will remain on your account until you decide to use them for next year’s membership or activity fees.

 

     If you would like a refund instead of a credit, please email Refunds@CentralLions.org. If you had earlier requested a cash refund for a club such as Badminton, Pickleball, Table Tennis, Snooker etc., your cheque is being processed. Due to the administrative effort and expense, refunds for less than $20 will not be issued but will remain in your wallet.

     Our administrative team will be working onsite and remotely as we finalize the Winter 2021 program session. The guide will be available early-December (watch for it in your email and our website) with Circles starting January 4th and classes January 11th.

 

     Please note that you must have a 2021 CLSA Membership to register for Winter classes and Circles. 2021 memberships are available online because the centre is currently closed. We encourage members to use online registration, which starts on November 30th. If you need assistance with registration, give us a call at 780–496–7369 (registration desk hours are Mon–Wed, 10 am –2 pm).

     Be assured that when we reopen, we will continue to follow the most up-to-date provincial health recommendations. Limited class capacity, health screening upon entry, and frequent disinfecting of high-traffic areas are some of the safety procedures we will continue to practice in the new year.  

     We thank you for your continued support and understanding during this truly unprecedented time. With your support, we can reduce the ‘deadly serious’ risk of virus transmission and reduce further potential restrictions to control the spread, and hopefully, move forward with our planned activities in the new year.

Stay safe and well,

CLSA Board & Admin Team

Thursday, November 12th, 2020

 

COVID Update: Message from CLSA Management & Board of Directors

Dear Members,

We have been advised by Alberta Health Services to halt all indoor group fitness and sports activities for two weeks effective tomorrow Friday, November 13th.

Based on AHS guidance to avoid social gatherings, the Board feels that it is in all of our best interests (as a vulnerable group) to cease all programming and activities for the next two weeks. In summary, the centre will be closed to members until November 30th.

Administration will determine the decision and actions on refunds and credits for this two-week temporary stop. Please watch for additional communication and updates on our website www.centrallions.org.

We are saddened by this news, but support the decisions made by AHS to limit the spread of the virus. It was so wonderful to see our members return and be excited to resume their activities and hobbies. We will update you when we learn more about this evolving situation.

Stay Safe . . . Forward Together, 

CLSA Board of Directors & Management

Wednesday, September 16, 2020
 

Before visitors can proceed to their activities, they must fill out an Attendance Consent Form each time they entering the building.

 

If you would like to fill out the Attendance Consent Form ahead of time, click on the image to download and print.

Attendance Consent Form.PNG

Friday, September 11, 2020
 

Click here to read an important message about reopening from our Board Chair, Vic Kowalewich.

Monday, August 31, 2020

     After careful consideration of the current information from Alberta Health Services and the City of Edmonton, the CLSA Board has decided to commence with fall programming on October 26, 2020.

 

     The health and safety of our members, volunteers, instructors and staff are top priority. All the new policies and procedures to be introduced upon reopening are designed to create the safest environment possible for everyone, and they will be amended as needed to reflect any updated information from AHS and the City.

     Staff will be in the building starting September 14th on Monday, Tuesday and Wednesday only between 10 a.m. and 2 p.m. During this time, access to the building will be limited to the foyer only. Call the mainline at 780–496–7369 for updated information or send a note to info@CentralLions.org. Keep an eye out for upcoming newsletters and updates to our homepage. Thank you for your patience and loyalty throughout this unpredictable time. We value your trust and look forward to welcoming you back again!

 
Your CLSA Admin Team

Hours of Operation

CLSA is Temporarily CLOSED until further notice due to COVID-19

 

Office

Mon – Fri

9:00 a.m.–3:00 p.m.

Registration Desk

Mon–Wed
​10 a.m.–2 p.m.

Fitness Centre

Temporarily Closed

CLOSED

Stat. Holidays

Central Lions Seniors Association

Located at the Central Lions Recreation Centre

11113 113 Street

Edmonton, Alberta

T5G 2V1

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